Praxis

Chief Operating Officer

• The International Federation for Emergency Medicine (IFEM) is a global non-profit dedicated to ensuring high-quality emergency medical care for all people, in all countries.
   

• My core mission is to build and lead the operational infrastructure required to effectively support our global members, sustain our mission, and scale our impact worldwide.

Thematic Lead for Crisis and Disaster Management​

• Leadership & Curriculum Development: Spearheading the redesign of the Integrated Emergency Management (IEM) curriculum, aligning it with global best practices to meet the educational needs of UAE government entities. 
   

• Innovation: Coordinating the thematic creation of Crisis and Disaster Management, aligning the previous individual themes of IEM and Business Continuity Management to deliver a more seamless client and student experience.
   

• Capacity Building: Delivering targeted training programs that enhance the skills and knowledge of government agencies, contributing to a more resilient national emergency management system.

Associate Director of EPRR and Deputy Accountable Emergency Officer

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• Emergency Management Leadership: Directed all Emergency Preparedness, Resilience, and Response (EPRR) activities for the Integrated Care Board (ICB), ensuring organisational readiness for emergencies.
   

• Operations Leadership: Designed and led the System Coordination Centre (SCC), facilitating operational delivery and coordination across stakeholders horizontally and vertically.
   

• Policy Innovation: Developed and implemented internal policies and strategies that enhanced system resilience and streamlined emergency response protocols.
   

• Governance and Assurance: Led a rigorous program to improve the ICB's compliance with national standards.
   

• Crisis Management: Led system-wide preparedness for high-risk scenarios, including healthcare staff industrial action, maintaining operational continuity and patient safety.

Head of Regional Operations Centre

• Operational Oversight: Managed a 10-hour daily, 365-day operations center, serving as the central hub for operational coordination across a large region.
   

• Operational Leadership: Chaired weekly director-level Operational Delivery Group meetings, ensuring joined up working across all teams centred on high quality patient care.
   

• Team Development: Led the recruitment and development of a new team through a complex change process, fostering a culture of compassionate leadership.
   

• Crisis Response: Led and supported the response to numerous operational challenges, requiring the dynamic engagement of a large network of internal and external stakeholders, navigating political complexity and sensitivity at a senior level.

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Head of Emergency Preparedness, Resilience and Response

• Program Leadership: Led comprehensive work programs, including Mass Casualty and Communicable Diseases, ensuring the NHS's preparedness for diverse emergency scenarios.
   

• Strategic Planning: Drove the development of a three-year strategy, engaging stakeholders across organisational and system boundaries to enhance regional resilience.
   

• COVID-19 Response: Provided EPRR leadership for the national COVID-19 vaccination program, contributing to its successful implementation across the South West of England.

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Senior Emergency Preparedness, Resilience and Response Manager

• Stakeholder Engagement: Managed relationships with health systems to develop robust preparedness and response arrangements, enhancing regional emergency readiness.
   

• Training & Exercises: Delivered comprehensive training and exercise programs, improving the emergency response capabilities of healthcare providers.

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Emergency Preparedness, Resilience and Response Manager

• ​Assurance & Governance: Coordinated the assurance and governance of EPRR across multiple Local Health Resilience Partnerships, ensuring compliance with national standards.
   

• Incident Coordination: Coordinated responses to high-profile incidents, including the politically sensitive Novichok poisonings, maintaining public safety and organizational integrity.

Resilience Planning Officer

• Strategic Representation: Acted as the strategic representative for British Transport Police to various Local and Borough Resilience Forums, influencing regional emergency planning.
   

• Stakeholder Coordination: Chaired the Crossrail Emergency Planning Group, a multi-billion pound railway development across London.
   

• Plan Development: Led the development of multiple inter-agency plans, including Mass Casualty and Mass Fatalities Frameworks, enhancing coordinated emergency responses.
   

• Emergency Preparedness: Developed BTP's novel approach to adopt the National Inter-agency Liaison Officer programme, which is still used in the modern day.
   

• Exercise Facilitation: Designed and directed exercises, including table-top and simulation drills, to test and improve major incident and business continuity procedures.